customer service
Your new plusOne® and Deia™ devices (lubricant, wipes, and accessories excluded) carry a warranty against manufacturing defects for two years from the date of original purchase. plusOne® will, at our option and upon submission of a valid proof of purchase within the warranty period, repair or replace the product free of charge. For assistance or for issues related to performance, damages, warranty, regular maintenance or customer feedback please contact plusOne® toll free at (800) 514-2546, Monday – Friday from 8:30 am until 5:30pm EST or email us at info@myplusOne.com
warranty & product registration
Good news! Simply by maintaining valid proof of purchase for the duration of the 2-year warranty period, your new plusOne® and Deia™ devices will be covered under the limited warranty. Acceptable proof of purchase includes hard-copy store receipts, online purchase records, credit card statements (indicating the charge from plusOne®) or purchase history direct from www.myplusone.com.